Property Management | Queenstown, Wanaka & Alexandra
At Happy Stay, proactivity and responsibility are at the heart of what we do.
We're committed to handling every detail with care and efficiency, delivering reliable, personalised service to ensure the best experience for both property owners and guests.
Why choose us?
✓ Proactive approach : We anticipate needs before they arise
✓ Meticulous attention : From cleaning to guest communication
✓ Adaptive flexibility: Tailored solutions for every property
We don’t just manage properties, we give you peace of mind.
Comprehensive Booking Management
We take care of every detail, from crafting your listing to 24/7 guest support, ensuring smooth operations and exceptional stays.
Our full-service approach includes:
✓ Genuine Listing Creation: We personally photograph and describe your property to highlight its true
✓ Dynamic Pricing: Smart rate adjustments for maximum occupancy
✓ Guest Communication: Prompt responses to inquiries & requests
✓ Check-in Coordination: Seamless arrival experiences
✓ Review Management: Maintaining your reputation
"We remove the hassle so you enjoy the returns.”
Pricing and Marketing Strategy
Dynamic Pricing & Strategic Marketing
We optimise your rental's profitability through data-driven strategies that balance maximum occupancy.
Our dual focused approach:
Smart Revenue Management
✓ Real-time rate adjustments
✓Seasonal demand forecasting (ski season, festivals, etc.)
Competitive benchmarking with local properties
Targeted Visibility Boost
✓ Platform-specific listing optimisation
✓ Highlighting your property's unique selling points
✓ Strategic promotion during shoulder seasons
"We don't just fill calendars, we maximise your earnings per available night."
Proactive Communication
We anticipate your guests' needs with timely updates and personalized attention from pre arrival instructions to local recommendations, ensuring a seamless and memorable stay at every touchpoint.
How we deliver exceptional communication:
✓ Pre-Stay Prep
✓ Real-Time Support:
✓ Check-Out Ease: Clear departure instructions + thank-you notes
"We don’t just respond, we engage, so guests feel valued from booking to checkout."
Personalized Care
We recognise each home tells a different story. That's why we craft custom solutions that align perfectly with your property's character and your financial objectives.
Our personalised approach includes:
✓ Bespoke Service Plans: Matching our support to your property type (bach, apartment, luxury lodge)
✓ Owner Priority Mapping: Focusing on what matters most to you (income vs. guest experience balance)
✓ Adaptable Systems : Monthly strategy reviews to refine our approach
""We measure our success by yours, crafting strategies as unique as your property's footprint
Professional Cleaning
Professional Cleaning Services for Holiday Homes & Suites
Keep your property guest-ready with our meticulous cleaning service, trusted by Airbnb hosts and property owners in Queenstown.
Why we stand out:
✓ Specialised in holiday rentals: Deep cleans between guests with premium standards
✓ Local trusted team: Same reliable cleaners who know your property
✓ Flexible scheduling: Available for last-minute turnovers and regular maintenance
Ideal for:
• Airbnb guest changeovers
• Holiday home preparation
• Post-stay cleans
"We handle the cleaning, so you enjoy peace of mind."
